The process ends after the Box Sync program is uninstalled Box Sync content is not touched. Silent uninstallation without Sync cleanup.īox Drive silently uninstalls Box Sync the next time Box Drive launches and a person logs in. We do not recommend this option, as it leaves both Box Sync and Box Drive installed on the machine, which we do not support. Skip uninstallation and skip Sync cleanup.īox Drive does not initiate either the uninstallation process or the cleanup process. Use these values for Registry (Windows) or plist preference (Mac) values. Add a REG_DWORD called SyncUninstallMode under HKLM\Software\Box\Box and set the data value to any of the options described below.ĭefaults write SyncUninstallMode -int įor the desired behavior to take effect, add the registry value or plist change before users log into Box Drive v2.4+.You have several options:Ĭontrol the behavior by setting a registry value (Windows) or plist preference (macOS). However, admins can change the default uninstallation behavior. In the Official Box Apps section, c lick Desktop Apps and then click the Box Sync for Mac slider button and/or Box Sync for Windows slider button.ĭuring the uninstall process Box also cleans up the remaining Box Sync content to reduce the content footprint on your machine. To do this, navigate to the Admin Console > Apps > Box Apps & Integrations tab. The only way to get rid of those is to disable the Box Sync application in admin console. ![]() That means anyone who uninstalls Sync can still see the "sync to desktop" options in the Box Web app. Coordinate with your Group Admin to delete your account.Uninstalling Box Sync via Box Drive does not disable the application. Your contents are now saved to your desktop and your Box account can be terminated. This will ensure you do not have multiple copies on your desktop. Log back into Box online and remove the Sync option for each file and folder by selecting Disable Sync for This Folder on each item’s menu. Click “No” if you want to leave them in Box. This will delete the files from the Box Application. If you receive an error message like the one below, you have MOVED or CUT your files from the “My Box Files” folder. Open your Save Box Files folder and right-click select Paste to place all files and folders. Select all files, right click and select copy. ![]() You can do this in a number of ways but the next few steps demonstrate how to do this by copying and pasting the files. (Note: Be sure this is not a subfolder of the “My Box File” Folder).Ĭopy the files from the My Box Files folder to the Saved Box Files folder. View your computer Document library that contains your personal files and folders and locate a folder titled My Box Files.Ĭreate a new Folder named “Saved Box Files”. You must now copy your files from the Box Sync folder to your desktop. Step by step instructions for syncing folders provided by Box. Search for Box Sync and download it following the Box Sync Installation tutorial.įrom your main “All Files and Folders” page online, designate Sync Folder to Desktop for each folder you wish to save. Go to your profile in the upper right corner and click apps. If you have already downloaded Box Sync, skip to Step 4. Log in to your Box account online using the the computer you wish to store your files on. To save files before terminating your Box account you can download the folder/files you wish to save or use the Box Sync application detailed below.
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